SUPERMARKET SOFTWARE
Supermarket Software . It is a large form of grocery store which offers a wide variety of foods and household products that are well organized into aisles. In supermarket business, accurate inventory information is essential as many of the items are perishable with limited shelf lives. If the stocks of fast selling items are less then it will lead into loss of sales and even if the stocks of low selling items are more then it will also lead in loss of sales. So it means properly organized inventory/stocks should be maintained so that items should not be over-ordered or over stocked as it does not scramble the path of grabbing better opportunities
Grocery stores have a difficult combination of high-volume sales and an inventory that largely consists of perishable goods. Almost all grocery stores are automated to some degree, although the smallest stores may be limited to point of sales (POS). The three biggest issues for most grocery stores are inventory management, POS and payroll. More sophisticated stores have began to focus on customer relationship management (CRM).
Grocery stores may receive multiple deliveries from multiple vendors every day. An efficient and accurate receiving system lets grocers verify new stock and enter it for immediate sale. Grocery stores and supermarkets typically have multiple checkout locations. While most items have UPC barcodes, some items, such as produce, are often keyed in by the cashier.
Accounts payable and general ledger are standard. For most stores, accounts receivable are also standard but some stores have running accounts for frequent customers. Most grocer point of sale software are installed on-premise. While software as a service (SaaS) options are available, there is generally little benefit for cloud-based POS software for grocers due to the investment required in POS terminals.
Common Features of Supermarket Software
| Sales on account | Increasingly uncommon, some grocery stores and supermarkets still maintain open accounts for frequent customers. The POS should update the accounts and the systems should prepare bills as required. |
| Check processing | The system should track the customers that have valid check-cashing privileges. It should frank checks at the POS station. Advanced POS software for supermarkets will image and remotely deposit the checks. |
| Code look up | Bulk items items such as produce are often not labeled. Cashiers need a look-up function to find the correct code. Advanced systems will have a picture as well as a description and will enter the code into the POS directly. |
| Coupon redemption | The application needs to process coupons at check out. Advance systems will verify the coupon against purchased items and will calculate percentage-off amounts. |
| Coupon printing | Many grocers provide coupons at check out. Advanced POS systems produce coupons based on the items purchased. |
| Self checkout | Some stores allow customers to scan and pay for their own purchases. Self checkout must provide an oversight station and should be fully integrated with the security system. |
| Sell per unit weight | The program should integrate with scales at check out. The cashier enters the code for the item and weighs it. The system calculates the final price and prints the weight, unit cost and final price on the receipt. |
| Delicatessen system | Stores with full service delicatessens benefit from a deli POS software system with integrated scales and barcode printing systems. The server places the product on the scale, weighs it and the system generates a label with the weight, price and a barcode. |
| Suspend transaction | The solution should be able to suspend a transaction and move to another transaction. Later, the original transaction can be amended, edited or cancelled. |
| Minor-aged employee management | The system must track the schedules of minor-aged employees and check the hours worked and breaks against regulations. The system should notify managers if scheduled hours would result in a violation. The system should produce any required compliance reports. |
| Inventory receiving | The system should produce inventory receiving reports by vendor throughout the day as required. It should be able to process advance shipment notifications (ASN) to speed the receiving process. |
| Spoilage reporting | Grocery stores and supermarkets sell perishable goods; the “sell by” dates must be tracked, expired inventory must be collected and disposed of and the process properly documented. |
| UPC code catalog | Building an inventory from scratch could take weeks. The inventory system must include a UPC code catalog with descriptions for common items to save time in building the inventory. |
| Bottle deposit tracking | Eleven states have beverage bottle restrictions; twenty-two have plans under consideration. The supermarket store software needs to track deposits and bottle sales, and produce compliance reports. |
| Cash drawer management | The solution should support two-person cash drawer counting. It should be able to assign cash drawers to POS terminals so each cashier can bring a counted drawer at the beginning of a shift. |
| Security system integration | The system should integrate the POS system and security systems, linking security recordings with transaction records. |
| ID scanning | If the store sells restricted items, generally alcohol, tobacco or pharmaceuticals, the application should scan and retain ID information for buyers and verify that the format of the ID is correct. However, it is often impractical to validate the IDs against government databases. |
| Employee Auditing | One of the key reports is the employee audit, which looks at profitability and transactions by employee. This helps protect the bottom line and helps prevent inventory shrinkage by holding employees accountable. |
| CRM | Supermarkets are evolving from having check-cashing cards to full-featured. In particular, they are adopting social networking by establishing Facebook pages and tweeting coupons to registered customers. |
| Customer loyalty programs | As part of CRM and to further solidify customer relations, many stores have customer loyalty programs. The store system should track sales history and monitor loyalty program points awarded and redeemed. |
| Promotional pricing | The solution should allow sale and promotional pricing. The pricing should change in the POS and inventory automatically at a specified time and date, if desired. |
Expected Benefits of Supermarket Software
- Efficiency: Software will not only help you streamline your ordering and stocking processes, but also make scheduling much quicker and easier. In addition, the CRM and POS aspects of the software will help you become more efficient when dealing with customers, while accounts payable/receivable functions can help make your financials easier to manage.
- Freshness: By tracking when your stock is going to spoil, grocery store software can help you keep track of when you need to refresh your goods, discount certain items and discover which products from what suppliers have a history of going bad prematurely.
- Organization: Software will help your store stay organized in numerous ways, especially through inventory building and tracking. You can also take advantage of the important functionalities that are crucial for any business: employee management and scheduling, accounts payable/receivable, point of service, customer relationship management and so on.
REACH SUPERMARKET SOFTWARE
Reach gives you a billing counter which combines a touch based POS with your barcode scanner and provides a flawless super fast billing at the cash counter and less waiting time at the counter
Modules of Supermarket Software
Purchase management
See offer prices of all vendors while creating purchase orders. add purchase and manage incoming stock.
Point of Sale
Touch and Keyboard Billing counters. Works even when the Internet connection is cut. Seperate Cash and delivery counters.
Lots and Barcode Management
Create Lots/ Batches, Auto-generate codes and print barcode labels. Read them automatically using a barcode scanner
Loyalty Management
Assign points for every sale and redeem them whilst billing next time
Inventory management
Show what needs to be shipped and what needs to be received automatically to the store keeper
Addons
Auto sync to over 36 Banks, e-stores, Google docs, Google calendar, Project management tools, Click to Calls, SMS gateways, Payment Gateways and many other
Security & Privacy
Stop worrying about system crashes and data theft. Store the data safely on the cloud with Bank level security.
HOW TO INCREASE PROFITS
- Increase prices.You can selectively raise the price of your most popular items to most effectively add to your bottom line. You don’t have to increase prices across the board. And remember, no one knows the price you pay but you.
- Narrow your focus.You can’t be all things to all people. It’s the difference between a restaurant with a menu of 200 mediocre items and one with twelve items that are outstanding. Consider how much profit you are making on your slower-moving items. Could that shelf space be devoted to quicker-moving, more profitable items? Yes!
- Limit the discounting.Without a plan, you’ll do anything to get money in the bank. I know one toy store owner who, when she had to pay bills, turned to Twitter to tell her followers they’d get 30 percent off if they came in that day. She thought she was brilliant. What she didn’t realize was that she was robbing herself of profit to pay her bills. She was teaching customers to simply wait for the next tweet. She needed a quarterly promotions schedule, and so do you.
- Cut waste.You want to get more done with who you have. Are there jobs you’re hiring others to do that you could possibly complete with staff? Do you really need to pay a window washer, for example?
- Schedule employees to need.Do you have three people to open when you could use two for the first couple hours? On the other side, add staff if you are slammed every Saturday, so you don’t make customers wait and lose them to a competitor.
- No overtime. Period.Don’t let hourly managers fill-in for lower-cost hourly employees. Use salaried employees if something comes up.
- Don’t schedule for the convenience of your employees.If all you need Vivian for is four hours, then give her four, even if she would rather work eight.
- Award extra hours based on merit.Grant employee requests for more hours based only on their average sale or number of units sold per customer, not simply on their request or need.
- Personally hand out all paychecks.When you personally see how much each staff member takes home, it makes costs real for you.
- Give bonuses when deserved.Pay bonuses that are proportionate to the amount of profit the business brings in rather than total sales numbers. Otherwise, you could be rewarding an Expressive or Driver personality type salesperson who discounts to make the sale, robbing you of the profit.
- Look for theft by matching inventory to sales.A restaurant franchise I know audits for internal theft by simply matching how many cups it receives to the number of drinks ordered.
- Cut vendors.When you buy more from fewer vendors, you’ll often get a better deal on pricing, shipping, and dating. Ordering only a few items from a number of different vendors requires more bookkeeping and tracking, and you often pay top-dollar to try to meet each one’s minimum orders. No one’s items are that special.
- Combine your orderswith other dealers to get freight and larger order discounts. Just be sure to decide ahead of time which of you will do what, and pay before delivery to avoid problems.
- Sell added value by bundling products and services.Best Buy’s Geek Squad promises it can Fix any computer problem-anytime, anywhere. Of course it leaves off For a price. People don’t want the hassle of figuring things out or screwing things up. Customers value their time and will pay for worthwhile services related to the products you carry. Selling added value is the way to a very profitable future.
- Fire unprofitable customers.Those who need a lot of hand-holding, always beat you up on price, or constantly call you with some problem take up a lot of time. If your company is large enough to evaluate this, ask your order desk or sales reps to provide their top 10 complainers and match them to the amount of profitable orders they generate. Even if they deliver large volume, if they don’t pass, tell them that while you appreciate their business, the costs to manage the account outweigh the profitability and you therefore must implement a price increase.
TOP SUPERMAKET SOFTWARES IN MALAYSIA
COMCASH Retail ERP
Comcash is a strong fit for small and medium grocers. In addition to point of sale, inventory management and customer management functionality, the system supports the use of touch screen registers and barcode tag printing.
Revel Systems
Revel Systems offers grocers of all size a comprehensive, cloud-based point of sale solution. It offers extensive security features, user management and a data analytics application to chart sales, ordering, inventory and more.
NetSuite
One of the strongest features of NetSuite Multi-Channel Retail Management Suite is its inventory management. Grocers can integrate their retail and supply chain operations to discover how to best manage inventory levels.
Cash Register Express by pcAmerica
Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution for retail stores and quick-service restaurants. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting
ONsight POS
ONsight is a cloud-based point of sale (POS) solution suitable for grocery stores of all sizes. It offers a variety of features including warehouse management, merchandising, and allocation. The solution allows users to customize a
