The best CRM (customer relationship management) for sales and service business to choose from:
- Zoho CRM
Zoho has received 4 stars. It made for both small and huge size software and manages the entire customer relationship from the start to all the parts. It also includes marketing, inventory management, etc.
Features:
- Call centre management
- Campaign management
- Contact management
- Customer support
- Document management
- Email marketing
- Interaction tracking
- Landing pages/web forms
- Lead management
- Leading scoring
- List management
- Marketing automation
- Product catalog
- Project management
- Quotes/ proposals
- Referral tracking
- Survey management
- Territory management
- ProsperWorks CRM
ProsperWorks has been rated 4.5 stars. It is a CRM that helps you close deals faster without even spending time on any filing records. It optimises, organises and tracks your customer contacts and opportunities.
Feature:
- Campaign management
- Contact management
- Document management
- Email marketing
- Interaction tracking
- Landing pages/web forms
- Lead management
- List management
- Project management
- Quotes/ proposals
- Territory management
- SupportCenter Plus
It is a CRM that focus on exactly what it should be focusing on. It takes care of customers by giving excellent service. It supports customers and addresses their issues. These are its main functions that it focuses rather than the other business processes that other CRM software tend to come with.
Features:
- Contact management
- Customer support
- Interaction tracking
- Product catalog
4.amoCRM
AMO has received 5 stars out of 5. It mainly built for pipeline management. It is a strong CRM that helps the people who work with data driven decisions.
Features:
- Call centre management
- Contact management
- Customer support
- Document management
- Email marketing
- Interaction tracking
- Landing pages/web forms
- Lead management
- Leading scoring
- List management
- Marketing automation
- Territory management
- Freshdesk
Freshdesk has been rated 4.5 stars. It is one of the best CRMs known worldwide. It helps you close deals faster and better. It syncs your customer information from CRM to help desk and show the customer history in the sales.
Features:
- Call centre management
- Contact management
- Customer support
- Landing pages/web forms
- Reach CRM software for sales and service business
Reach CRM is a user-friendly software that takes care of your customers. It keeps a track of customer purchase, provides better customer service, filters and tracks potential leads and brings in more loyal customers. It also reduces costs in your business, customises with your business and integrates easily with other existing software.
Features:
- Contacts
- Lead management
- Quotes
- Sales team collaboration
- Email integration
- Territory management
- Bulk SMS and email
- Reports and dashboard
For 15 days free trial of Reach CRM for sales and service business click on >> Demo
